Is Provincial Tel a Phone Carrier or a Reseller?

Carrier Vs. Reseller – Not all Phone Companies are created Equal Provincial Tel is a Carrier and NOT a Reseller. In 2006 Provincial Tel became a Public Switched Telephone Network (PSTN) provider in Canada. And in 2009, Provincial Tel completed the extensive list of qualifications and was approved to offer telephone service across Canada.  So […]

Can I Keep My Phone Number When I Switch To Provincial Tel?

Provincial Tel Home Phone Solutions

One of the main questions we are asked is “If I switch to Provincial Tel, can I keep my phone number?” The simple answer is, Yes! Once you have made the wise moved to Provincial Tel for your phone service, we can transfer your existing phone services on your behalf. The CRTC has mandated that […]

How Do I Use Your Calling Features?

At Provincial Tel, all of our premium calling features are included with your home phone plan. Each feature and how to access the feature is described in this article.

What type of internet connection do I need to use your phone service?

As Provincial Tel Phone Service is a VoIP service, you will need a reliable internet connection such as DSL, cable or fibre from an Internet Service Provider. The standard bandwidth required for VoIP is 100 Kbps per device. You may need more bandwidth depending on the type of data and features you will use.

Will my Provincial Tel Phone service work if the power goes out?

“Can I still use my phone when the power goes out?” This is a question we often hear from both our home and business customers. VoIP phone service requires power. Therefore, your modem, router, home network and Internet Voice Gateway will not work in the event of a power outage. 9-1-1 Calling If the power […]