How To: View My Payment History
How Do I View My Payment History? You must be logged into the Client Portal to see your payment history. Once logged in, you can view your payment history by clicking on the PAYMENTS menu item. You can find the PAYMENTS menu item at the top of your Client Portal Dashboard. To learn more about your […]
How To: View My Account Credit History
We will issue you an account credit if you overpay your Provincial Tel invoice. Follow these steps to see your account credit history.
How To: Update My Credit Card Information
How Do I Update My Credit Card Information? If you pay your Provincial Tel invoice with a credit card and your credit card information has changed or your card has expired, follow these steps to update your credit card information: Only my expiry date has changed If only your expiry date has changed and the […]
Is Provincial Tel a Phone Carrier or a Reseller?
Provincial Tel is a phone carrier. In 2006 Provincial Tel became a PSTN and in 2009, we were approved to offer telephone service across Canada.
Can I Keep My Phone Number When I Switch To Provincial Tel?
Switch to Provincial Tel and keep your phone number. We will transfer your existing phone services on your behalf.
Do You Provide Phone Service in Rural Manitoba?
Everyone has the right to great phone service whether you live in a large city or a small rural community. Provincial Tel strives to provide rural Manitoba with an affordable home phone service. Residential customers, small office home office (SOHO), and enterprise customers all enjoy competitive cost savings and enhanced digital services. We provide service to 160 communities across Manitoba, like Selkirk and Brandon.
How To: Use Provincial Tel’s Calling Features
At Provincial Tel, all of our premium calling features are included with your home phone plan. Each feature and how to access the feature is described in this article.
What Home Phone Plans does Provincial Tel offer?
Provincial Tel has a home phone plan for everyone: Manitoba Plan, Canada Plan and our Canada/US Plan. All of our home phone plans include our popular features at no extra charge.
What type of internet connection do I need to use your phone service?
Provtel Phone Service Requires a Reliable Internet Connection As Provincial Tel Phone Service is a VoIP service, you will need a reliable internet connection such as DSL, cable or fibre from an Internet Service Provider. The standard bandwidth required for VoIP is 100 Kbps per device. You may need more bandwidth depending on the type […]
Will my Provincial Tel Phone service work if the power goes out?
VoIP phone service requires power. Therefore, your modem, router, home network and Internet Voice Gateway will not work in the event of a power outage.
